2026 Greater Western TTRA Annual Chapter Conference
Rooted in Research: Cultivating Stronger Destinations Across the Greater West
Registration is now open.
Register Now »Schedule and Program
Schedule subject to change.
Tuesday, October 20, 2026
| 1:30–4:00 PM | Pre-Conference Excursion: Private Guided Tour at Nevada Museum of Art (Optional) Location: Hotel Lobby, 1st Floor |
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| 1:45–4:00 PM | Pre-Conference Excursion: City Tour on Pedal Trolley (Optional) Location: Hotel Lobby, 1st Floor |
| 3:00–6:30 PM | Registration Table Opens Location: Whitney Peak Ballroom Foyer, 3rd Floor Sponsored by Visit Reno Tahoe |
| 5:00–7:00 PM | Welcome Reception Location: Whitney Peak Ballroom Foyer, 3rd Floor |
| 7:00–8:30 PM | GWTTRA Board + Planning Committee Dinner (Invite Only) Location: Offsite |
Wednesday, October 21, 2026
| 8:00 AM–5:00 PM | Registration Table Opens Location: Whitney Peak Ballroom Foyer, 3rd Floor Sponsored by Visit Reno Tahoe |
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| 8:00–9:00 AM | Breakfast Location: Whitney Peak Ballroom, 3rd Floor Sponsored by Travel Nevada |
| 9:00–9:30 AM | Opening Remarks: Nevada Department of Tourism and Cultural Affairs, Visit Reno Tahoe Location: Whitney Peak Ballroom, 3rd Floor |
| 9:30–10:30 AM | Keynote: Beneath the Surface: The Economic Signals Every Tourism Leader Should Know Location: Whitney Peak Ballroom, 3rd Floor |
| 10:45–11:45 AM | Decoding the Western American Traveler: Why Travelers Choose, Spend, and Go Location: Whitney Peak Ballroom, 3rd Floor |
| 11:45 AM–1:30 PM | Lunch + Ask the Room: GWTTRA Connect & Exchange Location: Whitney Peak Ballroom, 3rd Floor |
| 1:45–2:45 PM | Geolocation, Lodging, Survey Panels: Finding Clarity in the Evolving Data Landscape Location: Whitney Peak Ballroom, 3rd Floor |
| 2:45–3:15 PM | Academic Research Spotlight Location: Whitney Peak Ballroom, 3rd Floor |
| 3:15–4:00 PM | Networking Break + Academic Showcase Location: Whitney Peak Ballroom Foyer, 3rd Floor Sponsored by Dean Runyan Associates |
| 4:00–5:00 PM | Game On: Sports, Data, and the Value to Destinations Location: Whitney Peak Ballroom, 3rd Floor |
| 5:15–6:00 PM | Ambassadors Meeting (Invite Only) Location: Breakout Meeting Room, 3rd Floor |
| 7:00–9:00 PM | Dinner Groups (Optional) Location: Hotel Lobby, 1st Floor |
| 9:00–11:00 PM | After Hours (Optional) Location: Birdeez Reno |
Thursday, October 22, 2026
| 7:30–8:15 AM | DMO Research Meeting (Invite Only) Location: Whitney Peak Ballroom, 3rd Floor |
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| 8:30 AM–12:30 PM | Registration Table Opens Location: Whitney Peak Ballroom Foyer, 3rd Floor Sponsored by Visit Reno Tahoe |
| 8:30–9:30 AM | Breakfast Location: Whitney Peak Ballroom, 3rd Floor |
| 9:30–10:30 AM | Winning Resident Support: Insights from Oregon and Bend’s Success Story Location: Whitney Peak Ballroom, 3rd Floor Sponsored by Lauren Schlau Consulting |
| 9:30–10:30 AM | Academic Research Presentations Location: Breakout Meeting Room, 3rd Floor |
| 10:45–11:45 AM | From Promise to Impact: Insights and Lessons from Route 66 Centennial and FIFA World Cup Location: Whitney Peak Ballroom, 3rd Floor |
| 11:45 AM–12:00 PM | Closing Remarks Location: Whitney Peak Ballroom, 3rd Floor |
Opening Remarks
Featured Speakers
Brenda Scolari
Director
Nevada Department of Tourism and Cultural Affairs
Christina Erny
Chief Marketing Officer
Visit Reno Tahoe
Amanda Flangas
Executive Director of Sales
Visit Reno Tahoe
Keynote
Beneath the Surface: The Economic Signals Every Tourism Leader Should Know
As the economic landscape continues to shift, understanding the signals influencing consumer behavior and travel patterns is more important than ever.
In this keynote session, leading economic and tourism research experts will examine where the economy is heading and how emerging trends may shape travel and tourism demand. The discussion will help attendees interpret the economic signals that matter most and consider what they mean for destinations, organizations, and future planning.
Featured Speakers
Dr. Frederick Steinmann
Director, University Center for Economic Development
University of Nevada, Reno
Dr. Frederick Steinmann is Director of the University Center for Economic Development in the College of Business at the University of Nevada, Reno. He is also Principal Investigator for the Nevada Tech Hub and brings extensive expertise in economic development, policy, and planning.
Andrew Woods
Director, Center for Business and Economic Research
University of Nevada, Las Vegas
Andrew brings more than 15 years of experience in business, economic analysis, and public affairs. His work focuses on applying data and research to strengthen organizations, communities, and public policy.
Nate Kelley, Moderator
Director of Research
San Diego Tourism Authority
Nate is an economist and financial analyst with more than 15 years of experience. His background includes research and financial stress-testing roles with Moody’s, JPMorgan, and UBS.
Session
Decoding the Western American Traveler: Why Travelers Choose, Spend, and Go
Economic indicators tell part of the story. Data from travelers tell the rest. Drawing on insights from thousands of travelers across the United States, this session explores the attitudes, motivations, and spending decisions shaping travel demand today. As consumers navigate a shifting economic landscape, what experiences are they prioritizing? Where are they willing to splurge, where are they pulling back, and what ultimately drives the decision to book a trip?
Following the economic keynote, we’ll turn our attention to the consumer, uncovering emerging behaviors, changing expectations, and hidden signals. Some findings will confirm what you already suspect. Others may challenge conventional wisdom. Join us for an engaging look inside the mind of today’s traveler and discover what it could mean for the future of tourism.
Featured Speaker
Alex Molin, Ph.D.
Director of Research
Future Partners
Alexandra Molin brings more than 15 years of market research experience spanning technology, media and entertainment, education, and consumer brands. Her work has included global consumer insight and brand tracking programs for organizations including Amazon, Netflix, Levi’s, and Patagonia. Alex earned her Ph.D. in social psychology from the University of Nevada, Reno.
Session
Geolocation, Lodging, Survey Panels: Finding Clarity in the Evolving Data Landscape
The data landscape that DMOs have relied on for years is rapidly evolving.
Expanding privacy protections, platform transformations, and shifting survey methodologies are reshaping the foundation of destination analytics. Join industry experts for an engaging dialogue on the changes themselves, and how DMOs can maximize their data intelligence in a world where access, measurement, and consumer privacy are being redefined in real time.
The rules are changing. How will your destination adapt?
Featured Speakers
Henry Sams
Senior Client Success Partner
STR / CoStar
Henry Sams works with destination marketing organizations and tourism clients across the United States, helping them maximize the value of STR’s lodging data and insights. Before joining STR, he spent more than 16 years in hotel management with IHG and Marriott International, giving him a strong operational perspective on the lodging industry and the data needs of destinations.
Jay Kinghorn
Co-Founder & Chief Innovation Officer
Zartico
Jay Kinghorn is Co-Founder and Chief Innovation Officer at Zartico, where he develops solutions that help destinations understand visitor behavior through AI, analytics, and research. Previously, he served as Associate Director at the Utah Office of Tourism, leading digital marketing, analytics, content, and research initiatives designed to demonstrate tourism’s impact across communities.
Nick Falkenstein
Vice President of Analytics
SMARInsights
Nick Falkenstein is Vice President of Analytics at SMARInsights, where he specializes in advanced research methods including segmentation, perceptual mapping, key driver analysis, and benchmarking. With experience on both the client and research-provider sides of the industry, Nick focuses on translating sophisticated analytics into practical insights.
Steve Halasz, Moderator
Founder & CEO
Blue Room Research
Steve Halasz is Founder and CEO of Blue Room Research, helping destinations strengthen data-driven decision making. He has more than 20 years of experience in tourism, hospitality, and market research, including research leadership roles at Brand USA and Travel Portland. He also serves as Associate Director of the Oregon Destination Association.
Academic Research Spotlight
- From Terroir to Destination: A relational perspective on wine tourism
- The Keepers of Land and Culture: How Regional Identity Shapes Sustainability Behavior in Family-Owned Rural Tourism Businesses
- The Invisibility of Neurodivergent Tourists: A Scoping Review
- Food Tourism Attitudes and Behaviors Among U.S. Travelers: Changes from 2020 to 2026
- Whose Road, Whose Voice? A Documentary Analysis of the Authorization of Formula 1 in Las Vegas
Session
Game On: Sports, Data, and the Value to Destinations
Sports travel continues to grow as a major driver of visitation and economic impact for destinations of all sizes, but how do communities measure its value? In this panel discussion, leaders from the industry will discuss how destinations attract and incentivize sports events and tournaments.
Panelists will dive into the value of sports travel, criteria used to evaluate opportunities, and the tools that help quantify the true impact of sports-related visitation. Attendees will gain insights into how other destinations across the West are measuring performance, understanding traveler behavior, and aligning sports tourism strategies with broader destination goals.
Featured Speakers
Brayden O’Brien
Director of Finance
Visit Salt Lake
Brayden O’Brien leads financial strategy at Visit Salt Lake and administers the Convention & Tourism Assessment Area. He works closely with hoteliers to monitor performance, develop incentive proposals for major conventions and sporting events, and measure event impact. His previous experience includes finance, consulting, and public accounting, and he is a licensed CPA in California.
Stephen Hoshaw
Vice President, Marketing
Travel Lane County
Stephen Hoshaw leads marketing at Travel Lane County, setting strategy across paid, owned, and earned channels to drive visitation and strengthen the Eugene, Cascades & Coast brand. He oversees the organization’s marketing and communications functions and works closely with sales and services to align efforts across the full visitor journey.
David Peterson
Executive Director
Visit Carson City
David Peterson brings more than 28 years of tourism experience to Visit Carson City, where he leads marketing, public relations, arts and culture, sales, finance, and sports and special events development. He previously served as Interim Director of the Nevada Department of Tourism and Cultural Affairs and remains active in statewide tourism and transportation initiatives.
Shelli Fine, Moderator
Director of Sports Development
Reno-Sparks Convention and Visitors Authority
Shelli Fine leads sports development for the Reno-Sparks Convention and Visitors Authority and brings more than 20 years of experience in sports, events, marketing, and public relations. During two tenures with the RSCVA, she has helped develop and attract major sporting events ranging from national governing body competitions to professional and collegiate championships.
Academic Research Presentations
Concurrent academic research presentations.
Session
Winning Resident Support: Insights from Oregon and Bend’s Success Story
Oregon includes everything from established tourism destinations to smaller communities where the visitor economy is still developing. To understand how residents across the state feel about tourism, Travel Oregon conducts a biannual resident sentiment study.
Javier Parada Torres will share key statewide findings and explore how perceptions of tourism differ across Oregon’s diverse communities.
Nate Wyeth will then take a closer look at Bend, a destination that has experienced one of the most significant positive shifts in resident sentiment toward tourism over the past three years. Attendees will learn about the community-focused strategies behind that change and the role Visit Bend played in building a more positive relationship between residents and tourism.
This session is sponsored by Lauren Schlau Consulting.
Featured Speakers
Javier Parada Torres
Research Manager
Travel Oregon
Javier brings a statewide research perspective to the discussion, drawing on Travel Oregon’s resident sentiment findings and the different ways tourism is experienced across Oregon communities.
Nate Wyeth
Chief of Staff
Visit Bend
Nate brings more than 20 years of marketing experience to Visit Bend’s community-first approach. His work encompasses destination strategy, sustainability, inclusion, and the evolving role of destination organizations within their communities.
Lauren Schlau, Moderator
Founder & President
Lauren Schlau Consulting
Lauren brings extensive tourism research and consulting experience, including previous roles with PKF Consulting (now CBRE) and the San Diego Convention & Visitors Bureau. She has been active in tourism industry organizations and community economic development and has taught hospitality and foodservice marketing at UCLA Extension.
Session
From Promise to Impact: Insights and Lessons from Route 66 Centennial and FIFA World Cup
Gianni Infantino famously suggested that the 2026 FIFA World Cup would deliver the equivalent impact of 104 Super Bowls, while AAA estimated that more than 100 million U.S. adults planned to travel some portion of Route 66 during its Centennial year. Those projections may have overstated the eventual scale of impact, but major events can still deliver meaningful economic benefits, along with less tangible gains such as increased awareness, positive buzz, and stronger destination perceptions.
With the Greater West preparing to host a series of major events in the coming years, including multiple Super Bowl events, LA28, Rugby World Cups and the Winter Olympic Games, understanding what these events actually deliver is increasingly important.
This session will examine two major 2026 events, the recently completed FIFA World Cup and the ongoing Route 66 Centennial, through the experiences of organizations directly involved in each. Speakers will share measurable impacts and lessons from FIFA alongside early insights from Route 66, highlighting what is translating into effective strategy as the Centennial continues.
The discussion will explore how these learnings can inform planning for future live events of all sizes, from global megaevents to smaller regional and community-driven occasions.
Featured Speakers
Graham Gee
Research Manager
Visit California
Graham Gee is a Research Manager at Visit California, where he leads work examining visitor trends, consumer behavior, and the economic impacts of travel across the state. Before entering tourism, he worked in Nielsen’s Entertainment division supporting movie studio clients. A third-generation Californian, he is also an avid road-tripper across the state.
Freddy Bi
President & CEO
Discover Inland Empire
Freddy Bi is President & CEO of Discover Inland Empire and founder of Discover SoCal Empire, connecting Southern California with the Route 66 corridor across California, Arizona, and Nevada. His background spans tourism strategy, multicultural marketing, and international partnerships, including previous roles with Visit Orlando and Caesars Entertainment.
Erik Härriger
Leisure and Hospitality Economist
New Mexico Tourism Department
Erik Härriger is a research economist and public servant with the New Mexico Tourism Department, focusing on the leisure and hospitality industry. He has five years of public-sector experience, including four years supporting statewide evidence-based tourism strategy and development.
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