November 16, 2026 - November 16, 2026

Date Monday, November 16, 2026
Time 2:00 PM ET
Location Online

Rethinking DMO Metrics: Measuring What Matters Now

Presented by Miles Partnership

AI is reshaping how travelers discover, evaluate and choose destinations, and challenging many of the metrics destination marketing organizations (DMOs) have traditionally relied on to measure success. As search behavior evolves, website traffic patterns shift and the roles of owned, paid and earned media become increasingly interconnected, DMOs need a more relevant way to understand and communicate marketing performance.

In this session, experts from Miles Partnership and industry partners will explore what destination marketing measurement should look like in an AI-driven landscape. Drawing on Miles’ work with leading DMOs and research and analysis from industry partners, the webinar will introduce a new framework for evaluating performance across channels.

Attendees will leave with a clearer understanding of which traditional metrics still matter, which need to evolve and what new signals DMOs should consider as they rethink how marketing impact is measured and reported.

Presenter

Justin Gibbs

Director of Strategy & Insights, Miles Partnership

Justin Gibbs is Director of Strategy & Insights at Miles Partnership, where he leads digital strategy focused on search, analytics and AI-driven discovery. He helps destinations and hospitality brands adapt to a rapidly changing digital landscape, from traditional SEO to emerging AI visibility and measurement strategies.

Secure Your Spot

Join Miles Partnership to explore which metrics still matter, which need to evolve and how your destination can better measure and communicate marketing impact in an AI-driven landscape.