August 8, 2024 - August 8, 2024

Join us for an exclusive webinar where we reveal the findings of our latest Workforce study. Discover the economic impact of tourism, explore the diverse characteristics of the tourism workforce, and learn about the future role of AI in the industry, backed by pioneering custom research from the TTRA International Workforce Think Tank. The webinar will also show DMOs how they can utilize this data and develop true tourism workforce estimates for their communities.

Session: The U.S. Tourism Workforce – Research & Insights on the Sector’s Impact & Future
Presenter: Nate Kelley, Director of Research, San Diego Tourism Authority
Date: Thursday, August 8, 2024
Time: 2 PM ET

Think Tank Session Sponsor:

Downs & St. Germain

Economic Impact Beyond Leisure & Hospitality:

  • Understand the vast economic contributions of the tourism sector.
  • Explore the diverse range of jobs supported by tourism.

Tourism Workforce Characteristics:

  • Insights from the TTRA International Workforce Think Tank, including leading institutions like Tourism Economics and Texas A&M University.
  • Discussion of multiple data sets, including a custom national study.

Worker Satisfaction and Perceptions:

  • Discover how tourism jobs are far more than just low-skill, “dead-end” roles.
  • Learn about worker satisfaction, job security, and career opportunities.

Technology and AI in Tourism:

  • How technology is revolutionizing workforce management.
  • The role of AI in shaping the future of tourism employment.

Future Outlook:

  • A forward-looking view on the evolving nature of tourism jobs.
  • Insights from the forthcoming comprehensive white paper by the TTRA International Workforce Think Tank.

Local Perspective:

  • Discover how San Diego Tourism Authority is researching workforce and its impact on their community, including monthly and annual estimates that provide a much deeper view of Tourism employment in the region.
  • Find out how national benchmarks provide context and depth to your workforce research efforts.

Nate Kelley is an economist and financial analyst with over 15 years of experience. As the Director of Research at the San Diego Tourism Authority, Nate brings invaluable insights from his extensive background in finance and economics. His career spans roles at Moody’s, JPMorgan, and UBS, where he led research and stress-testing efforts. Now, at the heart of the tourism industry, Nate’s expertise provides a unique perspective on the evolving nature of tourism jobs.

  • Exclusive Insights: Gain in-depth knowledge from the latest Workforce study.
  • Expert Analysis: Learn from Nate Kelley’s extensive experience and research.
  • Future Trends: Understand the impact of AI and technology on tourism jobs.
  • Networking Opportunity: Engage with industry experts and peers.

Secure your spot for this insightful session. Register now and gain access to exclusive research and future trends shaping the tourism workforce

Headed to ESTO? Make sure to attend these impactful TTRA Think Tank sessions led by industry experts, featuring insights into workforce development and data-driven decision-making.

Date: August 12, 2024
Time: 11:30 AM – 12:30 PM

MODERATOR
Nate Kelley, Director of Research, San Diego Tourism Authority

SPEAKERS
Julie Gilbert, President and CEO, Destination Door County
Chelsea Ruby, Tourism Secretary, West Virginia

This session tackles a surging request for destinations: workforce development. Learn a clear framework for making informed decisions on your DMO’s role by exploring real-world scenarios from destinations who successfully managed it themself, those who delegated, and those who found a collaborative approach. Gain valuable insights into factors to consider, such as workload, resources, and existing skillsets. By the end, you’ll be equipped to confidently navigate this decision and determine the best path for you and your team.

Date: August 12, 2024
Time: 11:30 AM – 12:30 PM

Understanding data doesn’t always require a massive budget or dedicated research team. As a destination marketing leader, you have more data at your fingertips than ever before, but knowing where to begin – or make sense of the numbers – can be overwhelming. This interactive session walks participants through the process of evidence-based decision-making, providing clear next steps to create impactful and cost-efficient destination marketing strategies. All session attendees will receive a copy of the DMO Toolbox White Paper Project from the inaugural Travel and Tourism Research Association International (TTRA) Think Tank initiative.

Speakers:
Michael Rudowski, Vice President of Research & Insights, Visit Dallas
Dr. Whitney Knollenberg, Associate Professor, NC State University

Visit the ESTO website: https://esto.ustravel.org

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