There’s no question the pandemic has forced the travel industry to rethink, rework and relaunch its plans for the year, but with news changing daily and stay at home orders lifting, what has the visitor been up to and what will they do as we head into the fall?

We’ve compiled highlights from research on visitors, the hotel industry, and more to give our members in CenStates direct access to the latest. These insights give a peek of what to expect in the next few months and resources for you and your partners to prepare to make up for lost time during the pandemic.

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NOVEMBER 2019 | TRAVEL SPOTLIGHT

Kasi Haberman | Director at Yankton CVB | Yankton, South Dakota

Kasi Haberman directs the CVB of Yankton, South Dakota, a river town made famous by the Lewis & Clark expedition. Just like those iconic explorers, Kasi isn’t afraid of the unknown, and always searches for new ways to share her destination’s message.

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November 2019 | THINGS TO KNOW

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SEPTEMBER 2019 | TRAVEL SPOTLIGHT

James Mundo | Acting Director | Community Affairs at Choose Chicago

How does advocacy stand up in the face of adversity? In the wake of a budget freeze, Choose Chicago’s James Mundo used all assets at his disposal to bring industry partners together.

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JUNE 2019 | TRAVEL SPOTLIGHT

Dan Quandt | Senior Vice President | Amarillo Convention and Visitor Council

Sometimes, all you need is a sign. Dan Quandt’s first experience in advocacy came as the founding director of the Grand Forks, North Dakota CVB. A perplexing street with two names had an interstate sign saying one thing and street signs saying another, which was a big problem as the town’s only mall was located on that street. Dan told the city council to zig or zag, eventually getting them to settle on one street name. Since that day he’s never looked back, except to smile at the new exit signs.

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