The term ‘Artificial Intelligence’ is as amazing and technologically advanced as it sounds. We have been hearing it for years in movies and documentaries, but now artificial intelligence is present in the real world and is affecting our everyday lives. This extends through to the tourism marketing and the travel and tourism industry in general.
tackled this topic recently on our successful Tourism Marketing Convention, together with her co-director Carolyn Childs and our clients. We discussed the development of artificial intelligence in the marketing sector and how travel and tourism businesses need to adjust in order to keep up with the changes.