Career / RFP Boards

Job Description:

POSITION DESCRIPTION

Tourism Services Manager

ABOUT VisitDallas

VisitDallas is an independent, not-for-profit organization comprised of professionals serving as the sales and marketing arm for Dallas. Our mission is to promote Dallas as the ideal business and leisure destination to the regional, national, and international marketplace, and to favorably impact the Dallas economy through conventions and tourism.

Our efforts have significantly increased awareness of Dallas locally, nationally, and internationally, and have resulted in Dallas being recognized as one of the top convention destinations in the nation and the number one visitor destination in the state of Texas.

SCOPE

Assist in a services capacity for all international leisure markets. Responsible for coordinating and implementing familiarization tours and events. Assist in room night collections and account management.  This position will also assist in the generation of collateral and promotional needs.  Responsible for assisting in cooperative planning, conference and trade show appointments, promotions, and account management.  Assist the Senior Director of Tourism as needed.

RESPONSIBILITIES

• Arrange and implement tourism familiarization tours and site inspections for international clients and prospects
• Based on the Tourism Department team goal, achieve monthly services goal; distribute, collect and report room nights
• Work effectively with a wide range of people
• Ability to speak in front of groups and in public settings
• Assist in immediate follow-up on all international sales initiatives
• Obtain new tourism business in both trade and consumer promotions, working with VisitDallas members to coordinate these efforts
• Ability to sell Dallas as a leisure tourism product passionately and effectively
• Write content for travel trade and consumer platforms
• Maintain strong business, professional, and ethical relationships with VisitDallas members and global clients
• Create and update itineraries and additional collateral for the department, working with VisitDallas marketing department
• Maximize budget and department resources effectively and within budget constraints
• Be eligible to travel internationally
• Ability to lift and carry items not to exceed 30 pounds
• Responsible for other assigned duties as directed by the Senior Vice President of Tourism and the Senior Director of Tourism

SUPERVISION

This position reports to the Senior Director of Tourism and indirect support as needed to the Senior Vice President of Tourism.

Qualifications:

KNOWLEDGE/EDUCATION

Education

• Bachelor’s degree preferred

Experience

• Working knowledge of tourism group and FIT markets highly preferred
• Related work experience: Tourism, CVB, hotel sales or attraction sales background preferred, but not required

Specific Skills:

• Bilingual in English and Spanish preferred, but not required. Fluency in English required.
• Excellent writing skills
• Strong computer skills; CRM experience preferred
• Proficient in all MS Office Applications; In-Design preferred
• Upbeat and professional communication skills
• Strong awareness of the Dallas visitor/tourism product
• Teamwork skills
• Working knowledge of the hospitality industry
• Ability to build and keep strong business and supplier relationships
• Ability to respond to changing priorities
• Good listening skills
• Coordinating multiple deadline driven projects
• Creative and strategic in sales and services roles
• Strong organizational, written and verbal communication skills
• Flexibility to travel and work evenings, weekends and holidays

Status: Exempt, Full-time

Visit website for job details: Click Here