Many commonly asked questions are answered in our FAQ. If you don’t find the information you’re looking for, please contact TTRA at info@ttra.com or 248.708.8872.
Coronavirus Updates
The 2020 TTRA International Conference is scheduled to take place, as planned, June 16-18, in Victoria B.C. Canada. The health and wellbeing of everybody is so important at a time like this, which is why we’re taking precautions and monitoring updates surrounding the Coronavirus outbreak and how it may effect global travel to our conference in Victoria, B.C.
- There have been 73 cases in British Columbia, most in Vancouver. There is at least 2 cases in Victoria, BC.
- Greater Victoria has record meetings, events and conferences in place and a record number of sport tourism events booked in 2020. There have not been any cancellations of meetings, events, conferences, or sport tourism business.
- There have been no cases of Covid-19 in Victoria, BC.
- Event organizers are required to cancel any gathering in British Columbia larger than 250 people.
(Updated March 14, 2020)
Further links to stay updated on the situation in Victoria, BC:
Destination BC updates: https://www.destinationbc.ca/news/coronavirus-update/
Tourism Industry Association updates: https://www.tiabc.ca/advocacy-policy-development/covid-19-updates/
For questions about…
ADVERTISING:
Print and electronic advertising opportunities are available to reach TTRA members and attendees both before and during the conference. E-mail info@ttra.com for more information.
CANCELLATION and REFUND POLICY:
Attendee cancellations received prior to April 30, 2020, may be eligible to receive a refund less a $75 service fee. There are no refunds for cancellations made May 1, 2020, or after. Refunds will not be available for registrants who do not attend and are considered a “no-show”.
Attendee cancellations will be accepted via phone (248-708-8872), fax (248-814-7150) or e-mail info@ttra.com, and must be received by the stated cancellation deadline. All refund requests must be made by the attendee, paying organization, or credit card holder. If a credit card was used for payment, refunds will be credited back to the original credit card used. If payment was made by cash or check, refunds will be made by check to the member or paying organization. If a refund is necessary by wire transfer, all applicable fees will be charged to the canceling party.
Substitutions will be allowed at TTRA’s discretion and approval prior to cancellation deadline.
GROUP POLICY:
For companies/organizations who register three (3) or more professional PAID attendees, there is a 15% discount off the full conference registration rate of all attendees (unless the attendee is not allowed to receive further discounts, e.g., Lifetime Member attendees). To take advantage of this promotion, please register and pay for all attendees at the same time. Attendees will need to be registered individually and for each registration, you will need to use promo code 2020ConfGroup. Be sure to click APPLY after entering the promo code before you check out. Please note that is one (or more) of the group members cancels their registration and/or payment, the remaining group members will be billed the 15% difference.
EXHIBITING:
Interested in exhibiting at the 2020 TTRA International Conference? Contact Elizabeth Pike, Conference & Events Assistant, at epike@ttra.com or 248.708.8872 ext 209.
Thank You 2019 TTRA International Conference Exhibitors!
MEDIA:
Contact Kathy Palmer, Executive Director, at kpalmer@ttra.com or 248.708.8872 ext 203.
MEMBERSHIP:
If you are a current TTRA member, you must log in when you register for the conference in order for the system to recognize your membership and charge you the appropriate member rate.
You can join TTRA or renew your membership using TTRA’s secure online forms. Please direct your membership questions to info@ttra.com or 248.708.8872.
TTRA Staff is available to assist Monday–Friday, 9:00 AM to 5:00 PM EST (Eastern Standard Time).
REGISTRATION:
Problems or questions regarding registration? Contact TTRA at info@ttra.com or 248.708.8872.
TTRA Staff is available to assist Monday–Friday, 9:00 AM to 5:00 PM EST (Eastern Standard Time).
SPONSORSHIPS:
To discuss 2020 sponsorship opportunities, contact Elizabeth Pike, Conference & Events Assistant, at epike@ttra.com or 248.708.8872 ext 209.
Thank You 2019 TTRA International Conference Sponsors!
VOLUNTEERING:
Individuals wishing to volunteer are invited to contact Kathy Palmer at kpalmer@ttra.com.
